Denial of Service Attack

Started by Jason Attfield on 2014-09-20 11:15:48.772

It appears that our servers are currently undergoing a Distributed Denial of Service (DDoS) attack.

We're working with our datacentre providers to implement counter measures and we'll keep you updated on progress.

It does mean the system may be slow or unresponsive today so please bear with us while we work on this.

Thanks.

UPDATE: 16:00
We've implemented some preventative measures and the system seems to be running smoothly at the moment. We'll keep an eye on it to make sure it stays that way.

Thanks all for your nice messages.

Jason.

UPDATE 22/9: 14:30
We are still seeing attempts to flood the system with traffic and we've implemented a block on the unwanted traffic. The system is currently running normally and we're monitoring it closely.

16 Replies

Thank you for letting us know

Louise Woodward on 2014-09-20 11:53:09.63

At least it comes back on line eventually, thanks for the update.

C. M. on 2014-09-20 11:54:57.687

Thought something was wrong - thanks for the update

Jacqueline Taylor on 2014-09-20 11:55:11.672

Thank you for the update.

Sophie Smith on 2014-09-20 11:55:55.189

thanks for the update

Graeme Tomlinson on 2014-09-20 12:03:06.29

thank you for the update

Beth Roberts on 2014-09-20 13:17:31.008

Thanks for keeping us in the loop Jason.

Geoff Martin (Crystal Palace Branch) on 2014-09-20 13:23:26.173

Thank you for the update.

Ozzie Gunes on 2014-09-20 14:21:16.986

Thank you Jason for letting me know. Good luck!

Veronica Lewis on 2014-09-20 14:35:11.435

Thank you Jason - would this also explain why some of our properties are not appearing on the Zoopla Website?

Larry

Larry Taylor on 2014-09-20 14:47:32.114

Thank you for informing us. We were getting concerned. Thanks Wentworth&Rose

Eamonn Martin on 2014-09-20 14:48:38.346

@Larry - all the datafeeds were sent as normal last night. You could try contacting Zoopla to see if they had an issue at their end.

Jason Attfield on 2014-09-20 15:06:39.962

Thanks for the update, hope its soon mended and doesn't cause too much of a headache for you all

Lisa Mather on 2014-09-20 15:51:54.493

Thanks, been a busy day too! :-)

Chris Cockwill on 2014-09-20 16:08:44.295

Thanks for update

Marc Hester on 2014-09-20 16:20:54.42

thank u v much - it has been like having one of your arms cut off!

Sharon Carter on 2014-09-20 19:27:29.315

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